Privacy Policy

1. Introduction

BIG BS Lawn Mower Repair LLC ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out a contact form or request a consultation
• Subscribe to our newsletter or marketing communications
• Engage with us on social media platforms
• Participate in surveys, promotions, or events
• Enter into a contractual relationship with us

This information may include:

• Full name and job title
• Email address and phone number
• Company name and business address
• Billing and payment information
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and your usage of our site, including:

• IP address and approximate geographic location
• Browser type, version, and language preferences
• Operating system and device type
• Pages visited, time spent on each page, and navigation patterns
• Referring website or source
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: To provide, operate, and maintain our marketing services and fulfill our contractual obligations.
• Communication: To respond to your inquiries, send project updates, and provide customer support.
• Marketing: To send you promotional materials, newsletters, and information about our services (with your consent where required).
• Analytics: To analyze website usage patterns, improve our services, and optimize user experience.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To detect, prevent, and address fraud, security issues, and technical problems.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files placed on your device. We use the following types of cookies:

• Essential cookies: Required for the website to function properly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Marketing cookies: Used to track visitors across websites to display relevant advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

• Service providers: Trusted third parties who assist us in operating our website and conducting our business (e.g., hosting providers, analytics services, email platforms).
• Legal requirements: When we believe disclosure is necessary to comply with a legal obligation, protect our rights, or ensure the safety of our users.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With your consent: We may share your information for any other purpose with your explicit consent.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Restriction: Request that we restrict the processing of your data.
• Portability: Request transfer of your data to another service provider.
• Objection: Object to our processing of your personal data for marketing purposes.

To exercise any of these rights, please contact us at tainalofland@gmail.com.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure server infrastructure, access controls, and regular security audits.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: tainalofland@gmail.com
• Address: BIG BS Lawn Mower Repair LLC, 922 N Bowman Rd, Spokane, WA 99212